Privacy Policy

1. Information We Collect

We may collect information you provide directly, including your name, company, job title, country or region, email address, telephone or WhatsApp number, product requirements, technical specifications, expected quantity, project schedule, message content and files submitted with an inquiry.

We may also collect limited technical information automatically, such as IP address, browser type, device type, operating system, referring page, pages viewed, access time and general interaction data through server logs, cookies or analytics tools.

2. How We Use Information

• Respond to product, quotation and engineering inquiries.
• Assess project requirements and recommend suitable battery solutions.
• Provide samples, technical documents, order support and after-sales service.
• Operate, secure, maintain and improve our website.
• Measure website performance and understand business interest.
• Comply with applicable laws, export controls and legitimate legal requests.

3. Legal Bases

Where applicable law requires a legal basis, we process personal information to take steps at your request before entering a contract, perform a contract, comply with legal obligations, pursue legitimate business interests such as responding to B2B inquiries and protecting our services, or based on your consent.

4. Cookies and Analytics

Our website may use essential cookies and similar technologies required for operation, security and preferences. Subject to applicable requirements, analytics technologies may be used to understand aggregated website usage. You can manage cookies through your browser settings; disabling some cookies may affect website functions.

5. Sharing of Information

We do not sell personal information. We may share information with authorized employees, affiliated operations and service providers that support hosting, analytics, communications, customer management, logistics, compliance or technical services. These recipients are expected to process information only for the relevant purpose and apply appropriate safeguards. We may also disclose information when required by law or to protect legal rights, safety and security.

6. International Transfers

As an international B2B supplier, we may process or store information in countries or regions outside your own. Where required, we use appropriate contractual, organizational or legal safeguards for cross-border transfers.

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including inquiry follow-up, project assessment, contractual performance, legal compliance, dispute resolution and record keeping. Retention periods vary according to the type of information and the business relationship.

8. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

9. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection or portability, and to withdraw consent. These rights may be subject to legal exceptions. To make a request, contact us using the details below. We may need to verify your identity before responding.

10. Third-Party Links

Our website may link to third-party websites or communication services. Their privacy practices are governed by their own policies, and we are not responsible for their content or data handling.

11. Children’s Privacy

Our website and B2B services are not directed to children, and we do not knowingly collect personal information from children.

12. Policy Updates

We may update this Policy to reflect legal, operational or service changes. The revised version will be posted on this page with an updated date.